SSE Quote Journey

In collaboration, contracting with experience design consultancy CX Partners, working very closely with their client SSE within SSE's dedicated 'Browse & Buy' scrum team in a Senior UX/UI/Product Designer role collaborating with Senior UX consultants, Product Owners, Scrum Masters, development teams and senior stake holders, I drove the creative direction focused on delivering complex self-serve user journeys for business customers from wireframe all the way through to high fidelity dev ready designs. Working within a user-centric and component design methodology with accessibility at the heart of it, we approached the project mobile first, creating prototypes (see prototypes below) to test with SSE customers and competitor customers alike, making changes and testing again while also collaborating with dev and senior stakeholders until the overall feedback was positive and only then handing over the final designs for development. During the project we evolved and developed SSE's Pattern Library further maturing the brands digital visual language, growing their Design System and digital presence.